Customer care
Returns & refunds
We’ll make return eligibility and timing clear before you complete a purchase.
Last reviewed August 2026Return window
Eligible products may be returned within 30 days of delivery. Full launch terms will identify any hygiene or product-condition requirements.
Non-returnable items
Certain opened personal-care products and digital gift cards may not be eligible for return. Any restriction will be shown before purchase.
Refunds
Approved refunds are returned to the original payment method. Processing time may vary by financial institution.